Tuesday, November 4, 2008

Tata to cable, Sky's the limit for DTH


Vacations are a time of relaxation, catching up with old friends and fun even!
However this vacation has been even more tiring than anything I've done in a while.
What is driving this lack of sleep, frustration and fury?
Simple.
In the hope of making the lives of millions of Indians easier, our very own corporations that offer 'simple services' and 'easy plans' have gone a tad overboard in trying to do so.
I present to you:
Tata Sky's 'easy plan' for losing your mind.
1.Servers are suddenly unable to receive signal( note : this happens at most opportune times such as a cricket match final , a season finale of a K serial and other such defining moments in the life of one's family members.
2.In order to register a complaint, one has to converse with pre recorded voices for about 7-8 minutes, before you actually get a real person.(Mind you, it is possible to get mixed up with the two at times as they often sound the same.)
3.After fully explaining the problem , the telephone line promptly drops, thus making a person do the whole process all over again.
4.On acquiring a complaint number, and being told that 'your complaint will be resolved in 24 hours', nothing happens!
5. On calling to inquire on the status of your complaint, one is often informed that 'in the system, your complaint is stated as resolved'.
6. The end result:Loss of sanity.

Thus Proven: A very pleasant, and loving person, would turn violent given such conditions.(Highly recommended to any Army as a strategic torture device)

Conclusion: The new Tata sky + probably means the following:
Tata Sky + Hidden costs
Tata Sky + Bigger headaches
Tata Sky + complicated processes that no one will ever figure out!
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How I long for the time of cable!Wasn't that great? Everyone got to watch the latest Hindi movies illegally and in turn was subjected to the terrible ads on cable! Remember the cheesy ads for Fantasy collections and Alankar opticians?

In the scramble for money , power and strength, something, and someone has been forgotten.The bigger they seem to grow, the narrower the thinking seems to get.Where are the good ol' values and Indian tradition that most of these companies claim they started out with and where does the consumer figure in all of this??
Whether we like it or not, Direct to Home (DTH) Television is now here to stay.

They talk about maximum customer satisfaction,but just give it a thought.
How convenient is it to just watch TV these days? How many remotes do you own?How many bills do you get in a month and so How many people are you paying just to watch a few shows?

While some of these questions remain unanswered,there is one thing I know for sure.
Since I've lagao dala'd Tata, my life has definitely NOT been jinga lala.

3 comments:

five_silver_rings said...

Hahahaha! Good one! Really enjoyed reading this. Though I've not yet faced any problems with TATA Sky (thank god), but still, kudos to you!

Cookie said...

Very profound!
Go Smith(a)!!!

SnehaM said...

Jingalala jingala la.. nice article